*Name:

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Address
house, apt, or suite # and street

City

State

ZIP

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*Subject:

*Mac Support Type: Choose… Hardware Problem Software Problem I don't know what's wrong. Help! Other… (specify below)

*Model ID:
Apple menu > About this Mac > More info > Hardware Overview > Model ID

If Desktop Mac: Choose… Power Mac G3 Tower - beige, teal Power Mac G4 Tower - blue, gray, silver, mirror door Power Mac G4 Cube Power Mac G5 Mac Pro Intel (2007 or later) Mac mini G5 PPC Mac mini Intel iMac G3 iMac G4 iMac G5 iMac Intel (2006 or later) eMac Other…

If Portable Mac: Choose… iBook G3 PPC iBook G4 PPC MacBook 13" Intel (Black or White) MacBook 13" Intel Aluminum Uni-Body PowerBook G3 PPC Powerbook G4 PPC, incl. Titanium MacBook Pro, Intel Core Duo & Core 2 Duo MacBook Pro, Intel Aluminum Uni-Body (2008 or later) MacBook Air, Intel Aluminum Uni-Body (2008) MacBook Air, Intel Aluminum Uni-Body SSD (2010) Other…

*Size of Display: Choose… Laptop, 11" Laptop, 12" Laptop, 13" & 13.3" Laptop, 14" Laptop, 15" Laptop, 17" Apple Cinema Display 17" Apple Cinema Display 20" Apple Cinema Display 23" Apple Cinema Display 30" Apple LED Display 24" (2010) Apple LED Display 27" (2010) Other, Non-Apple Display, Any Size… No Display

Processor Speed:

Amount of RAM:

Operating System: Choose… Mac OS 6, 7, 8, to 9.2.2 Mac OS X 10.1.0-10.2.x Mac OS X 10.3.0-10.3.9 Mac OS X 10.4.0-10.4.11 Mac OS X 10.5.0-10.5.8 Mac OS X 10.6.0-10.6.4 or later Linux Windows XP Windows Vista Windows 7 Other…

Main Problems:
Please tell us what the main problems are. Be specific if possible.

What Have You Tried?:
What have you tried to do to remedy these issues? Leave blank if none.

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